We support Boards, executives, and leadership teams to strengthen governance capability, regulatory compliance, strategic oversight, and organisational sustainability.

Governance and Board Advisory

Support for Boards and leadership teams to strengthen governance systems, improve decision-making processes, clarify roles and responsibilities, and ensure alignment with legislative and regulatory obligations. Services include governance reviews, Board support, governance frameworks, policy development, and strategic governance advice.

Board Governance Training and Capability Development

Tailored training and mentoring for Board Directors and committee members covering governance responsibilities, Director duties, financial literacy, strategic oversight, risk management, clinical governance, and understanding aged care reforms and compliance obligations.

Financial Management Training

Practical financial literacy training for Boards, executives, and operational teams, including budgeting, interpreting financial reports, cash flow management, funding compliance, sustainability planning, and financial governance within aged care service delivery.

Company Secretary and Governance Support

Secretariat and governance administration support including Board and committee meeting coordination, agenda and minute preparation, governance registers, action tracking, policy management, and support with governance reporting and compliance obligations.

ORIC Compliance and Regulatory Support

Support for Aboriginal and Torres Strait Islander organisations to meet compliance obligations under ORIC and aged care regulatory frameworks. Services include constitution reviews, AGM support, governance compliance monitoring, reporting assistance, and governance system improvements.

Strategic Planning and Organisational Development

Facilitation of strategic planning processes to support organisational growth, sustainability, and service improvement. Services include stakeholder engagement, workforce and service planning, organisational reviews, business growth planning, and development of practical implementation strategies.

Risk Management and Assurance

Development and strengthening of risk management systems including risk registers, governance assurance processes, internal controls, incident management support, and strategies to manage operational, financial, workforce, and clinical risks.

Executive Coaching and Leadership Support

One-on-one coaching and mentoring for CEOs, senior leaders, and emerging managers focused on leadership development, organisational culture, workforce management, governance relationships, strategic planning, and navigating aged care reform and change management.

We provide practical business and operational support to help aged care organisations strengthen service delivery, improve sustainability, and respond to sector reform and growth opportunities.

Aged Care Licensing Support

Support with aged care provider applications, licensing readiness, documentation development, and compliance preparation to assist organisations in meeting regulatory and operational requirements.

Accreditation Preparation and Support

Preparation and support for accreditation and compliance with the Aged Care Quality Standards, including mock audits, gap assessments, evidence mapping, policy reviews, corrective action planning, and staff readiness activities.

Local Workforce Planning and Retention

Development of workforce strategies to support recruitment, retention, and workforce sustainability, with a focus on local employment pathways, workforce capability, culturally safe workplaces, and regional and remote workforce challenges.

Business Planning and Viability

Strategic and operational business planning support including business case development, service modelling, financial forecasting, growth planning, feasibility assessments, and sustainability planning aligned with community and organisational priorities.

Grants Administration

End-to-end grant support including identifying funding opportunities, preparing submissions, managing contracts, acquittals, reporting requirements, and ensuring compliance with funding obligations.

Project Management

Project planning and delivery support for aged care initiatives, service expansion, organisational development, reform implementation, and infrastructure projects. Services include stakeholder engagement, implementation planning, reporting, risk management, and project coordination.

We provide clinical advisory and quality support services to help organisations strengthen clinical governance, quality systems, compliance, and consumer outcomes.

Nurse Advisory Support

Clinical advisory services to support nursing teams, strengthen clinical oversight, improve care planning and documentation, review clinical practices, and support safe, culturally responsive, evidence-based care delivery.

Policy and Procedure Advice

Development, review, and strengthening of policies and procedures to align with aged care legislation, clinical best practice, and regulatory requirements. Services include policy gap analyses, customised policy development, and procedural reviews.

Quality and Safety Support

Support to strengthen quality and safety systems through internal audits, compliance reviews, incident management support, corrective action planning, quality improvement strategies, and development of continuous improvement processes.

Transitioning to the New Aged Care Standards

Practical support to prepare organisations for the implementation of the new Aged Care Standards, including readiness assessments, gap analyses, workforce education, policy alignment, governance support, and implementation planning.

Responding to the Aged Care Quality and Safety Commission

Assistance with responding to audits, notices, requests for information, and compliance actions from the Aged Care Quality and Safety Commission. Services include documentation reviews, response preparation, evidence gathering, corrective action planning, and compliance support.